Joyabazi's Terms & Conditions — In Plain Language

Please read these Terms & Conditions carefully before using the Joyabazi website or app. By accessing the platform or creating an account, you are automatically considered to have accepted these terms.

This document is a legal agreement between joyabazi (the operating entity) and you (the user). We want everything to be fully transparent, so it's written in straightforward, easy-to-understand language.

Joyabazi reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website and the "Last Updated" date will be revised accordingly.

To bet on joyabazi, you must first create an account. You are required to provide accurate and truthful information during registration. Providing false or incorrect details may result in your account being suspended at any time.

Account Rules:

• Each individual is only One Account open. If multiple accounts are found under the same person, all accounts may be closed and balances forfeited.
• It is your responsibility to keep your account password confidential. Do not allow anyone else to access your account.
• You are responsible for all activity on your account. If your password is ever compromised, contact our support team immediately.
• A valid mobile number and email address are required for registration.
• As part of the KYC (Know Your Customer) verification process, you may be required to submit proof of identity.

Joyabazi is a responsible betting platform. We strictly ensure that only adults can access our services.

For age verification, joyabazi may request a National ID card, passport, or birth certificate. If a false age is provided during registration, all transactions will be voided and any remaining balance will be forfeited.

Please familiarise yourself with the following rules before placing any bets on joyabazi. These rules apply to all betting markets.

Bet Confirmation:

Once a bet is confirmed, it cannot be cancelled. Please review the odds and stake carefully before placing your bet. If a bet is confirmed at incorrect odds due to a system error, Joyabazi reserves the right to void that bet.

Odds changes:

In live betting, odds change in real time. If the odds shift between the time you submit your bet and when it is confirmed, the bet will be accepted at the updated odds. You will be notified of any such changes.

Match cancellation or suspension:

• If a match is cancelled, all bets placed on that match will be voided and the full stake will be refunded.
• If a match does not start within the scheduled time or is suspended after partial play, the outcome of the bet will be determined in accordance with joyabazi's specific rules.
• If a cricket match result is affected by rain, the D/L method result will be considered final.

At Joyabazi, you can easily deposit and withdraw via Mobile Pay, Nagad, and Rocket. All transactions are secure and processed directly through your mobile banking account.

Withdrawal Terms:

• KYC verification must be completed before withdrawals can be made.
• Withdrawals are generally processed through the same method used for the original deposit.
• To withdraw bonus funds, you must meet the specified wagering requirements.
• If any unusual or suspicious transactions are detected, joyabazi may place a hold on withdrawals pending investigation.
• The maximum daily withdrawal limit is ৳10,00,000.

Joyabazi regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which you should read carefully before accepting.

General Bonus Terms:

• Welcome Bonus: New members can receive up to a 200% bonus on their first deposit. To withdraw this bonus, a minimum wagering requirement of 10x the bonus amount must be met.
• Deposit Bonus: A bonus may be available on deposits of a specified amount each week. Terms and conditions will be listed on each offer's page.
• Cashback: Cashback may be available on losses within a specified period. Cashback is credited directly to your betting balance.
• Bonuses can only be used for betting and cannot be withdrawn directly.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.

Joyabazi believes entertainment should always be enjoyable. If betting ever becomes a problem, we're here to help.

• You can set daily, weekly, or monthly deposit limits on your own account.
• If you need a break from betting, you can temporarily lock your account for a set period.
• To permanently stop betting, use the self-exclusion option.
• It is your responsibility to keep your account secure from minors.

For more details on responsible betting, visit our Responsible Gaming Page Visit.

The following activities are strictly prohibited on Joyabazi. Violations may result in account closure, balance forfeiture, and legal action.

• Match Fixing: Participating in any activity that could influence the outcome of a match.
• Money Laundering: Using the platform for money laundering purposes.
• Software manipulation: Placing bets using bots, scripts, or any automated system.
• Bonus Abuse: Collecting bonuses through multiple accounts or false identities.
• Hacking: Attempting unauthorized access to the system.
• Using another person's account: Logging into or using another person's account.

Joyabazi handles your personal information with the utmost care. We never sell or share your data with third parties.

Information we collect includes: name, mobile number, email, date of birth, transaction details, and platform usage data. This information is used solely for service improvement, security purposes, and legal compliance.

To learn more, visit our Privacy Policy Read.

You may close your account at any time. Contact our support team and your account will be closed within 24 hours. Please withdraw any available balance before closing.

Joyabazi may suspend or close your account for the following reasons:

• Breach of Terms
• Fraud or Suspicious Activity
• Providing False or Inaccurate Information
• Incomplete KYC verification
• Extended period of inactivity (more than 12 months)

Joyabazi reserves the right to partially or fully update these Terms & Conditions at any time. Users will be notified of major changes via email or SMS.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these terms or need clarification on any point, please reach out to our support team. We're always ready to help explain everything clearly in Bengali.